James K
ngày 2 tháng 12 năm 2024
I booked two rooms directly through ALL ACCOR for a November stay in September. All went through and fine, at a decent price. We selected the ‘rooms next to or facing each other’ option and were dually given rooms next to each other. On the morning of our stay Ibis tried to take the money out of my account again, which declined thankfully. On arrival they told me it had declined, but I had to then prove that I had already paid. A ten minute hold up, but was sorted in the end. I believe this is because I ‘checked in’ the day before arrival, as per the email received telling me to do so. Location is good for what we wanted, central, easy to get to and plenty of transport links nearby. We went to our room and were amazed by the strong smell of smoke, despite ‘no smoking’ signs being prominent throughout. The rooms smelt a little less thankfully. The hotel is quite dated, and in dire need of a refresh. Rooms are very basic - 5 hangers, no tissues, really small towels, a tv. There are no drink making facilities, which is a shame. You could use the toilet paper to sand wood! The bed was ok, not a bad night sleep, could hear people though through the thin walls. We didn’t have breakfast included so cannot comment on that, but there is a lovely bakery next door which I would highly recommend. Check out simple and quick. There’s an Ibis Budget next door, and if our hotel was the better version I would hate to see what the Budget is like! To summarise, if you just want a place to sleep and aren’t bothered about anything else, it’s fine… but don’t check in online before!
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